Support · 客户支持

ancieen 安心 — cited, cross-border mobility & immigration pathway analysis. 有引用来源的跨境移民路径分析。

Contact us · 联系我们

Email us at eva.ai@volckano.com and we typically reply within 1–2 business days.
邮件联系 eva.ai@volckano.com，我们通常在 1–2 个工作日内回复。

What ancieen does · 我们提供什么

ancieen computes personalised study, work, residence and citizenship pathways across many countries — including non-obvious 跳板 (springboard) routes — with every rule linked to its official government source and dated.
安心根据你的真实情况，计算多个国家的留学、工作、居留与入籍路径（包括非显而易见的「跳板」方案）， 每一条规则都附有官方来源链接与更新日期。

Information only — not immigration or legal advice. Rules change; always confirm with the official source or a licensed professional before acting.
仅供信息参考，不构成移民或法律建议。政策会变化，采取行动前请以官方来源或持牌专业人士为准。

Billing help · 付款与额度

Each in-depth report (a “checkup”) uses credits; you buy credits pay-as-you-go (no subscription). For a receipt, refund question, or billing issue, email us with your account email and the date of purchase.
每份深度报告（一次「体检」）消耗额度；额度按需购买，无月费订阅。如需发票、退款咨询或付款问题， 请附上你的账户邮箱与购买日期与我们联系。

See our Privacy Policy and Terms of Service. · 详见隐私政策与服务条款。